# International Hotel Forum / 国际酒店论坛 (ihforum.com)

> Independent bilingual (Chinese + English) community for hotel operations, service standards, drill/star discussion, owners & investors and hospitality careers. Sister site of IH Union (国际酒店联盟). Forum posts are community discussion only — not a substitute for government star ratings or any official certification. No politics.

## Languages
- Interface: English; content: Chinese (zh-CN) and English, many threads bilingual. China Corner board is Chinese-language.

## Key pages
- Home: https://www.ihforum.com/
- Latest threads: https://www.ihforum.com/latest
- About: https://www.ihforum.com/about
- FAQ: https://www.ihforum.com/faq
- Contact (contact@ihforum.com, ads@ihforum.com): https://www.ihforum.com/contact
- Search: https://www.ihforum.com/search?q={query}
- Sitemap: https://www.ihforum.com/sitemap.xml

## Boards
- Announcements / 公告站务: https://www.ihforum.com/c/announcements — Forum news, bilingual rules, and official notices — no politics; not a substitute for government star ratings
- Hotel Ops / 运营管理: https://www.ihforum.com/c/ops — Front office, housekeeping, F&B, engineering, and daily operations
- Service Standards / 服务标准: https://www.ihforum.com/c/service — SOPs, guest journey, training drills, and quality consistency
- Drill & Star Discussion / 钻级·星级讨论: https://www.ihforum.com/c/drill-star — IH Union drill levels vs traditional star frameworks — community views, not official ratings
- Owners & Investors / 业主投资: https://www.ihforum.com/c/owners — Asset management, brand choice, renovations, and owner–operator topics
- Careers / 人才招聘: https://www.ihforum.com/c/careers — Jobs, career paths, internships, and hospitality talent
- China Corner / 中文交流: https://www.ihforum.com/c/chinese — 用中文讨论酒店管理与钻级服务 · Discussion in Chinese
- Site Feedback / 站务反馈: https://www.ihforum.com/c/feedback — Bugs, category ideas, and moderation process suggestions

## Threads
- 【本周话题·置顶】黄金周复盘周：量升价降，你的酒店怎么应对？ / Weekly Featured: Golden Week Debrief — Volume Up, Rates Down: https://www.ihforum.com/t/11
- 欢迎与社区规范 / Welcome & Community Guidelines: https://www.ihforum.com/t/1
- 【版务征集】你希望本站增加哪些版块或功能？ / Moderation: Which Boards or Features Should We Add?: https://www.ihforum.com/t/19
- 【编辑部】钻级讨论：哪些服务细节最影响宾客对档次的感知？ / Editorial: Which Service Details Shape Guests' Sense of a Hotel's Tier?: https://www.ihforum.com/t/18
- 【问答】从前台到收益管理：转岗需要准备什么？ / Q&A: From Front Office to Revenue Management — How to Prepare?: https://www.ihforum.com/t/17
- 【讨论】高峰期投诉处理：前台第一句话该怎么说？ / Discussion: Peak-Period Complaints — What Should the Front Desk Say First?: https://www.ihforum.com/t/16
- 【行业观察】希尔顿花园酒店在华突破 200 家：精选服务成扩张主战场 / News Commentary: Hilton Garden Inn Passes 200 Hotels in China: https://www.ihforum.com/t/15
- 【行业观察】Duetto 收购 FLYR Hospitality：收益管理软件进入整合期 / News Commentary: Duetto Acquires FLYR Hospitality — Revenue Tech Consolidates: https://www.ihforum.com/t/14
- 【行业观察】HAMA 秋季调查：多数资产管理人预计 2026 年 RevPAR 增长 / News Commentary: HAMA Survey — Most Asset Managers Expect 2026 RevPAR Growth: https://www.ihforum.com/t/13
- 【行业观察】国庆假期：入住率稳住了，房价为什么掉了？ / News Commentary: Golden Week Occupancy Held — Why Did Rates Slip?: https://www.ihforum.com/t/12
- 站务反馈：问题报告、版块建议与版务意见 / Site Feedback: Bugs, Categories and Moderation: https://www.ihforum.com/t/8
- 中文交流区说明 / About the China Corner: https://www.ihforum.com/t/7
- 酒店职业发展：如何公平地发布招聘与成长路径 / Hospitality Careers: Posting Jobs and Growth Paths Fairly: https://www.ihforum.com/t/6
- 业主与管理方对齐：更换品牌或管理方之前要问的问题 / Owner–Operator Alignment: https://www.ihforum.com/t/5
- 钻级与传统星级：本站如何讨论 / Drill Levels vs Star Ratings: How We Discuss Them: https://www.ihforum.com/t/4
- 服务标准：写出宾客能感受到的 SOP / Writing SOPs Guests Can Feel: https://www.ihforum.com/t/3
- 每日运营晨会：哪些该上清单，哪些不该 / Daily Ops Standup: What Belongs on the List: https://www.ihforum.com/t/2

## Notes
- IH Union drill levels (钻级) are a private brand standard, not the government star rating (GB/T 14308).
- Contact / 联系我们: contact@ihforum.com (or post in Site Feedback: https://www.ihforum.com/c/feedback)
- Advertising & partnerships / 广告合作: ads@ihforum.com
- IH Union enquiries: via the IH Union website.